Last updated: March 25th, 2025
This Privacy Policy serves to help you understand (i) the types of personal information and data we collect from you, (ii) why we collect it, (iii) what we use it for, and (iv) how we keep it secure and confidential.
Table of Contents
1. What Data Do We Collect?
The data we collect includes:
Name, email, and IP address (“Identifiers”).
City, region, country, latitude, longitude, and time zone (“Geolocation Data”).
Any messages or images transmitted via the Service (“Message Data”).
2. How Do We Collect Your Data?
You directly provide us with most of the data we collect. We collect and process data when you:
Send us an inquiry via our Website.
Sign up for an account via our Website.
Send or receive a message via the Service.
3. How Will We Use Your Data?
Any of the information we collect from you may be used for:
Authentication: Your email is required during the login process;
Communication: Your name and email are used for communication purposes;
Basic functionality: Your Geolocation Data is needed to display your local date/time and to fulfill the geotargeting features of the Service;
Record-keeping: Any Message Data will be securely stored for 10 days for record-keeping purposes before being permanently deleted.
4. How Do We Protect Your Data?
We implement a variety of security measures to maintain the safety of your personal information, including:
Secure Sockets Layer (SSL) technology, which encrypts any information transmitted through the Website;
end-to-end encryption (E2EE) in transit and at rest for all Message Data and/or any data containing Identifiers; and
strict access controls, including multi-factor authentication (MFA) and robust server security and firewall software.
5. Data Retention Period
All Message Data transmitted through the Service will be retained for 10 days before permanent removal. Any other personal information will be retained for as long as a user's account remains in "active" status and will be permanently deleted if and when the account is closed.
6. Data Transfer & Storage
We are located in the United States, and we do most of the processing in New York City, United States, but we may also process some user information in Ireland, Romania, and other regions of the United States. Regardless of where your personal information is processed, we will maintain a high standard in data security and comply with all applicable data protection laws to safeguard your personal information.
7. Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise disclose any of your data to anyone unless we are legally required to do so by a court of law.
8. GDPR Data Protection Rights
For any individuals within the European Union “EU” and/or the European Economic Area “EEA,” we would like to make sure you are fully aware of the data protection rights granted to you by the General Data Protection Regulation “GDPR,” which include the following:
6.1
The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
6.2
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
6.3
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
6.4
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
6.5
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
6.6
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at
legal@razor.chat.
9. California Consumer Privacy Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Consumer Privacy Act (“CCPA”). For more information, please view our
California Privacy Notice.
10. What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Website, we may collect information from you automatically through cookies or similar technology.
11. How Do We Use Cookies?
Cookies are used strictly for user authentication and for keeping users signed in (if they click the "Remember me" checkbox during the login process).
12. What Types of Cookies Do We Use?
Cookies can be "session" or "persistent" cookies. Session cookies are deleted as soon as you close your browser, while persistent cookies expire after a specified period of time and can remain for much longer. We use both session and persistent cookies for the purposes set out below:
Session cookies: These cookies are used to authenticate users and prevent unauthorized access to user accounts. They are required for the login process to work, and the Service cannot function without them.
Persistent cookies: These cookies are used to either (a) authenticate users and prevent any unauthorized access of private data or (b) allow users to stay logged into their accounts for long periods of time.
13. How to Manage Your Cookies
If you want to change the way cookies are stored, you can do so by updating the browser settings. Please note that doing so may affect some features and cause them not to function properly.
Here are some links with instructions on managing cookies for some popular browsers:
For any other web browser, please visit your web browser's official web pages.
14. Privacy Policies of Other Websites
Our Website may contain links to other websites. Our Privacy Policy applies only to our Website, so if you click on a link and get redirected to another website, be sure to review their privacy policy if you want to know how they collect, handle, and store your data.
15. Changes to Our Privacy Policy
We keep this Privacy Policy under regular review and will publish any changes to this page. Any changes become effective immediately upon publishing, and it is your responsibility to review this Privacy Policy periodically.
16. How to Contact Us
If you have any questions regarding these Terms, feel free to contact us at
legal@razor.chat